Do you know why we were given two ears and one mouth? Because it is twice as hard to listen as it is to speak!
Here is a very simple approach from Steve Shapiro to follow to become a more effective listener.
- Pay attention to what they are saying
- Acknowledge what was said
- Clarify to avoid confusion
- Respond to what was said
By following these simple steps, you wall avoid the trap of waiting for the other person to finish speaking before speaking, and learn to listen to what other people have to say.
Tags: listening,Steve Shapiro